Case Study

Complete the Case Study assignment. Read the Week 5 chapter materials below.

  • Chapter 7: Creating IT Shared Services
  • Chapter 8: Delivering IT Functions: A Decision Framework
  • Chapter 9: The IT Budgeting Process

After reading the required weekly chapters, discuss the key decision criteria that IT managers need to examine to help them make an IT sourcing decision.

Discussion Requirements

Please make your initial post and two response posts substantive. A substantive post will do at least TWO of the following:

  • Ask an engaging, thoughtful question about the topic.
  • Answer a question (in detail) posted by another student or the instructor.
  • Make an argument concerning the topic.
  • Provide extensive additional information on the topic.
  • Explain, define, or analyze the topic in detail.
  • Share a relevant personal experience.
  • Provide an outside source (an article from the UC Library) that applies to the topic, along with additional information about the topic or the source (please cite properly in APA)
    • Provide at least one scholarly source from the UC Library databases in the initial discussion thread.
    • Do not use the textbook as the main source.
    • Be sure to use information from your readings and other sources.
    • Use proper citations and references in your post.

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